We are excited to announce Auralink’s migration to the Vidyo 2.2 software release. The new features have a beneficial impact on those using the Auralink solution. The transition will take place in the early morning of Friday October 5, 2012.
What’s new in 2.2?
|Automatic Device Selection||Faster configuration, better “out-of-the-box” experience for Auralink users|
|Up to 16 endpoints in continuous presence||See more participants on screen simultaneously|
|16:9 aspect ratio support||Better fit on 16:9 displays without cropping or black bars|
|FECC of legacy systems||Auralink users gain full pan-tilt-zoom control of legacy endpoints using H.224|
|Enhanced Acoustic Echo Cancellation (AEC)||Improved audio performance when devices without built-in echo cancellation are used|
|Self Service Recording||Auralink meeting hosts will be able to start, stop and pause recordings|
|Auralink Media Hub||Auralink tenant groups will have the option to create video libraries|
Frequently Asked Questions
Q: Will users need to install a new Vidyo download?
A: Yes – as with previous version updates, users will be asked to download and install the new version.
Q: Will my account be charged for the new version downloads?
A: If previous versions of the Vidyo client were installed on the machine, there will be no charge for installing Vidyo version 2.2.
Q: Where can I get some technical support?
A: Auralink users are supported 24×5 via the Cenero Support Team. The Support Team can be reached via the Support Tab in Auralink or via 610-344-7007, Option 2.